ak70's Privacy Policy — Your Information Is Safe with Us
We are fully aware of the importance of your personal information and are committed to ensuring the highest level of security.
Introduction
ak70 (hereinafter referred to as "we", "us", or "the Platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest priority on the privacy of our users ("you" or "member"). This Privacy Policy describes how we collect, use, store, and protect your personal information.
By using ak70's website or services, you agree to the terms of this Privacy Policy. Please read this policy carefully. If you disagree with any part of this policy, please refrain from using our services.
Important: This Privacy Policy applies only to the ak70 platform. Third-party websites or services are governed by their own privacy policies.
1. What Types of Information We Collect
1.1 Information Provided Directly by You
When you register on ak70, create an account, or contact us, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Financial transaction details (deposit and withdrawal information)
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account details)
1.2 Automatically Collected Information
The following information may be collected automatically while you use our platform:
- IP address and device identity
- Browser type, version, and language preferences
- Navigation path on the site, pages visited, and time spent
- Login time, logout time, and session information
- Gaming activity logs and betting history
- Information collected through cookies and tracking technologies
1.3 Information Received from Third Parties
In some cases we may also collect information from third-party sources, such as identity verification agencies, payment processors, and fraud prevention services. This collection of information is always carried out in compliance with applicable laws and regulations.
2. How We Use Your Information
ak70 uses the information collected for the following purposes:
2.1 Account Management and Service Delivery
- Creating, verifying, and maintaining accounts
- Processing deposits and withdrawals (via bKash, Nagad, Rocket, Upay, and bank transfer)
- Providing gaming and betting services without interruption
- Delivering bonuses, rewards, and VIP benefits
- Preparing transaction records and statements
2.2 Identity Verification and Compliance
- Age verification (for users aged 21 and above only)
- Completing identity verification and KYC (Know Your Customer) processes
- Preventing money laundering and fraud
- Enforcing responsible gaming policies
2.3 Communication and Support
- Providing 24/7 customer support (via live chat and email)
- Sending transaction notifications and confirmations
- Informing you about changes to platform policies
- Sending relevant promotional information (based on your consent)
2.4 Platform Development and Analytics
- Monitoring and improving site performance
- Personalizing the user experience
- Identifying and resolving technical issues
- Analyzing usage patterns to improve services
3. Information Storage and Security Measures
3.1 Security Technology
ak70 uses industry-standard security technology to keep your personal information safe:
- SSL (Secure Socket Layer) encryption — all data transfers are secured
- End-to-end encryption technology
- Secure data storage systems
- Two-Factor Authentication feature
- Regular security audits and vulnerability assessments
- Firewall and intrusion detection systems
3.2 Data Retention Period
We retain your personal information for as long as necessary:
- For the duration your account remains active and for the applicable legal period thereafter
- Financial transaction records are retained for the period required by law
- For the period necessary to resolve disputes or legal claims
Note: Although we strive to ensure the highest level of security, transmitting information over the internet is not completely secure. We make every effort to protect your information, but we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
4.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. ak70 uses cookies for the following purposes:
- Essential cookies: To ensure the basic functionality of the site — maintaining login sessions, security verification
- Functional cookies: To remember your preferences and settings
- Analytics cookies: To collect usage statistics and improve the site
- Security cookies: To detect and prevent fraud
4.2 Cookie Controls
You can turn off non-essential cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to not function properly.
5. Sharing Information with Third Parties
ak70 does not sell, rent, or commercially disclose your personal information to any third party. However, information may be shared in certain specific circumstances:
5.1 Service Provider Partners
We work with trusted third-party service providers who deliver specific services on our behalf. These include:
- Payment processors (bKash, Nagad, Rocket, Upay, and banking services)
- Identity verification services
- Technical infrastructure and hosting services
- Anti-fraud and risk management services
These partners are given only the information necessary to provide their services and are required to comply with our privacy standards.
5.2 Legal Obligations
We may be required to disclose information in the following circumstances:
- On the basis of a court order or legal claim
- To assist government regulatory bodies in investigations
- To comply with anti-money laundering laws
- To assist in investigations of fraud or illegal activity
Important assurance: We will never sell your information to advertising agencies, data brokers, or any third party for commercial purposes.
Your 6. Rights and Controls
As a member of ak70, you have a number of rights over your own personal information:
6.1 Right to Access Information
You can find out at any time what information we hold about you. To obtain a copy of this information, contact our support team.
6.2 Right to Correct Information
If there is any incorrect or incomplete information in your profile, you may request that it be corrected. This can be done through your account settings or by submitting a request to our support team.
6.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.
6.4 Right to Opt Out of Promotional Communications
You may stop receiving promotional emails or messages at any time. Each promotional message will include an "unsubscribe" option, or you can contact our support team to do so.
6.5 How to Exercise Your Rights
To exercise any of the rights mentioned above, contact our 24/7 support team — via live chat or by email at [email protected]. We will process your request as quickly as possible.
7. Privacy Protection for Minors
ak70 is strictly for users aged 21 and above only. We do not intentionally collect information from anyone under the age of 21. Through our age verification process, we ensure that only adults are able to use our platform.
If we become aware that a minor has used our services, we will immediately close that account and delete all associated information.
8. Changes to the Privacy Policy
ak70 reserves the right to update this Privacy Policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:
- By displaying a special notice on the website
- By sending a notification to your registered email address
- By showing a notification when you log in to your account
Continued use of the service after an update will be taken as your agreement to the new policy. The date of each update will be noted at the top of the page.
9. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please get in touch with us. Our support team provides assistance in both Bengali and English.
ak70 always believes in transparency and accountability. We take your concerns seriously and remain vigilant in protecting your information at all times.
You can reach us directly on any matter related to our Privacy Policy and we will do our best to respond to your request as quickly as possible.
Support Center
When contacting us, mentioning your account ID or registered email will help us assist you faster.